2nd Shift Service Writer

  • Job Type: Full-Time
  • Listing Status: Active
  • Date Posted: 2021-04-21 01:38

Job Description

Shop 2nd Shift Service Writer / Breakdown Coordinator

–      The shift will be Monday through Friday from 3:30 p.m. through 12 a.m. and will work in the Shop Office.

–      The Shop anticipates a 2- to 3-month training period on the day shift before moving the person to evenings. Hours during this training period will be 7 a.m. through 4:30 p.m.

The desired person will perform the following functions:

  1. Act as a Service Writer to check-in drivers and coordinate evening Shop work with Lead Person(s).
  2. Act as the Shop On-Call person during evening hours for breakdowns. This will also reduce costs from FleetNet (our current breakdown service supplier) and reduce driver complaints from dealing with a third-party coordinator.
  3. Track work scheduled and completed and work with evening shift Lead Person to assign work for early day shift techs.
  4. Allow drivers to call in after-hours for scheduling PMs while on the road during evening hours.

 

Job Requirements

Applicants for this position are preferred to meet the following requirements

  • One or more years of experience working as a service writer or like position
  • Knowledge of trucks and trailers
  • Ability to work on a computer and the phone for long periods of time
  • Solid communication skills

Or

  • One or more years as a diesel mechanic and willingness to take an office position

 

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