Brokerage Account Coordinator

  • Job Type: Full-Time
  • Listing Status: Active
  • Date Posted: 2021-08-23 04:47

Job Description

  • Manage email traffic to brokerage specific email inbox
  • Build loads per Rate Confirmations
  • Track/update load ETAs for making/changing appointment times
  • Update brokers of load progress when requested
  • Help field in-bound broker and driver phone calls
  • Provide prompt resolutions to driver and broker issues
  • Coordinate with Driver Managers/Planners for driver and load tracking
  • Check EDI for load tenders
  • On-board new brokers
  • Process brokerage accessorial charge requests
  • Maintain Brokerage page within RedZone
  • Follow up with Shippers/Receivers when required
  • Perform other duties to reach Operation’s goals
  • Assist with load brokering when necessary

Job Requirements

  • Proficient with Microsoft Outlook, Word, Excel, etc
  • Ability to learn new applications and programs as they become available
  • Able to receive numerous phone calls while multi-tasking
  • Able to independently prioritize and resolve issues as they arise
  • Organized, self-motivated, persistent, cooperative, task-oriented

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