Help Desk Technician

  • Job Type: Full-Time
  • Listing Status: Filled
  • Date Posted: 2021-05-19 11:02

Job Description

Responsibilities

  • Respond to and triage support requests by phone, email, and in person.
  • Provide technical assistance for computer systems, hardware, and software.
  • Train users and provide documentation on the use of hardware and software.
  • Assist with IT System Administrator duties

Job Requirements

Requirements

  • Technical ability in computers systems, hardware, and software
  • Problem solving, analytical, and team working skills
  • Excellent communication skills, with patience and empathy
  • Responsible – taking ownership of issues instead of passing blame
  • Self‐motivated for continual learning

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